Credentialing Resources

CAQH ProView Application System
Login to ProView
HCAS Frequently Asked Questions on ProView
CAQH ProView Provider User Guide
     • Provider Training Video
CAQH ProView Practice Manager Module User Guide
     • Practice Manager Training Video
CAQH Document Submission Requirements

Resource Documents
HCAS Provider Enrollment Form (MS Word) (New)
Integrated Massachusetts Application
Sample HCAS Reference Letter
Health Plan Contracting and Enrollment Required Documents List
Enrollment and Credentialing Application Status Inquiries

Hospital Roster Process
HCAS Hospital Roster Submission Process
• Massachusetts Hospital Roster Submission Process
     1. Frequently Asked Questions Document
     2. Quick Reference Guide
     3. Sample Cover Letters

Contact HCAS
• HCAS: 617.509.4660

Contact CAQH
• CAQH Helpdesk: 888.599.1771
• CAQH email:

Network Participation Inquiries

Health Plan Department Name Phone Number
AllWays Health Partners
Provider Service Center 800.433.5556
Blue Cross Blue Shield of MA Network Management and Credentialing Services 800.316.2583
Boston Medical Center HealthNet Plan Provider Processing Center 888.566.0008
Fallon Health Provider Relations 866.ASK.FCHP
Harvard Pilgrim Health Care
Provider Service Center 800.708.4414
Health New England   Provider Contracting 413.233.3175
Tufts Health Plan Contracting Department 888.880.8699
Ext. 52169
Tufts Health Public Plans
Customer Service 888.257.1985




Did you know? One of the most common reasons for follow up during the credentialing process is missing malpractice insurance information. Please populate your malpractice insurance start and end dates on the professional liability insurance screen in CAQH.


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