Credentialing Resources

CAQH ProView Application System
• Login to ProView
• HCAS Frequently Asked Questions on ProView
• CAQH ProView Provider User Guide
• Provider Training Video
• CAQH ProView Practice Manager Module User Guide
• Practice Manager Training Video
• CAQH Document Submission Requirements

Resource Documents
• HCAS Provider Enrollment Form (MS Word) (New)
• Integrated Massachusetts Application
• Sample HCAS Reference Letter
• Health Plan Contracting and Enrollment Required Documents List
• Enrollment and Credentialing Application Status Inquiries

Hospital Roster Process
• HCAS Hospital Roster Submission Process
• Massachusetts Hospital Roster Submission Process
     1. Frequently Asked Questions Document
     2. Quick Reference Guide
     3. Sample Cover Letters

Contact HCAS
• HCAS: webmaster@hcasma.org
• HCAS: 617.509.4660

Contact CAQH
• CAQH: www.caqh.org
• CAQH Helpdesk: 888.599.1771
• CAQH email: providerhelp@proview.caqh.org

Network Participation Inquiries

Health Plan	Department Name	Phone Number
AllWays Health Partners www.allwaysprovider.org	Provider Service Center	800.433.5556
Blue Cross Blue Shield of MA	Network Management and Credentialing Services	800.316.2583
Boston Medical Center HealthNet Plan	Provider Processing Center	888.566.0008
Fallon Health	Provider Relations	866.ASK.FCHP
Harvard Pilgrim Health Care www.harvardpilgrim.org/providers	Provider Service Center	800.708.4414
Health New England	Provider Contracting	413.233.3175
Tufts Health Plan	Contracting Department	888.880.8699 Ext. 52169
Tufts Health Public Plans	Customer Service	888.257.1985

HELPFUL HINT

Did you know? One of the most common reasons for follow up during the credentialing process is missing malpractice insurance information. Please populate your malpractice insurance start and end dates on the professional liability insurance screen in CAQH.

Click here for more helpful hints.

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