Credentialing Resources

CAQH Provider Data Portal (formerly named ProView)
The CAQH Provider Data Portal is an automated platform where healthcare providers enter, update, and verify professional and practice information for credentialing and directory updates and then share it with the organizations that they authorize. Learn more about the CAQH provider portal.
Frequently Asked Questions
User Guides and Training      

Resource Documents
HCAS Provider Enrollment Form (MS Word)
Integrated Massachusetts Application
Sample HCAS Reference Letter
Health Plan Contracting and Enrollment Required Documents List
Enrollment and Credentialing Application Status Inquiries

Hospital Roster Process
HCAS Hospital Roster Submission Process
• Massachusetts Hospital Roster Submission Process
     1. Frequently Asked Questions Document
     2. Quick Reference Guide
     3. Sample Cover Letters

Contact HCAS

Contact CAQH
CAQH Help Desk: please login and click the chat icon or call 888-599-1771

Network Participation Inquiries

Health Plan Department Name Phone Number
Blue Cross Blue Shield of MA Network Management and Credentialing Services 800.316.2583
Fallon Health Provider Relations 866.275.3247
Prompt 4
Harvard Pilgrim Health Care
Provider Service Center 800.708.4414
Health New England   Provider Contracting 413.233.3175
Mass General Brigham Health Plan
Provider Service Center 800.433.5556
Tufts Health Plan Provider Services 888.884.2404
Tufts Health Public Plans
Customer Service 888.257.1985
WellSense Health Plan
Provider Processing Center 888.566.0008




Did you know? One of the most common reasons for follow up during the credentialing process is missing malpractice insurance information. Please populate your malpractice insurance start and end dates on the professional liability insurance screen in CAQH.






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